WFM Consultants

QStory announced the creation of a new global partner program that will allow contact center Workforce Management (WFM) consultants to easily leverage QStory’s suite of award winning, cloud-based Intraday Automation solutions in their customer environments.

The Affiliate Partner program is designed specifically for Contact Center or WFM consultants who are looking to bring cutting edge value and capabilities to their customers. QStory’s WFM-agnostic solution functions in all environments to address their customer’s needs regardless of the existing application and gives them the opportunity to broaden the scope of their engagement and deepen their relationship with their customers. QStory will assist their affiliates with sales and deployment needs to ensure success for all.

“Over the past few years, QStory has seen substantial growth and many customer success stories. A number of these have involved partnering with our customer’s WFM consultants,” said Paddy Coleman, CEO and Founder of QStory. “I’m very excited about formalising the Affiliate Program. It allows us to bring a new focus and commitment to our consultant partners around the world in a structured way that will enable them to successfully, and easily, bring the QStory Intraday Automation suite and value to their customers.”

About QStory

QStory, based in Guildford, UK, was nominated as “One to Watch” at the Everline Future 50 awards in 2016, and is revolutionising the way contact centres manage their real time activities. The QStory solutions were created after years of experience in delivering WFM projects globally and the realisation that traditional WFM platforms fall short in delivering all the tools required by real-time teams.


Press contacts

Fiona Coleman at / 01483 685360

QStory contact