Appointment marks strengthening of the company’s position for further expansion.
QStory, the UK’s first Real-Time Automation provider has appointed Johanna Campion as Chair of the Board of Directors. The appointment marks the start of significant investment in UK operations, as the company looks to build on the recent years’ success. Johanna will be overseeing an accelerated strategy in which the board will direct an ambitious business plan, as the company prepares to enter the next phase of its growth and development.
Johanna has spent 25 years in investment banking providing strategic advice on mergers and acquisitions, IPOs and other capital raising with a particular focus on media and telecom. She now has a portfolio of activities including Venture Partner at the new ATI Boeing Accelerator in London, NED at Web Financial Group SA as well as QStory. She also mentors at various programs including Metro Hospitality Digital, Techstars, Ignite and Collider and is an angel investor in over 40 early stage companies.
Johanna Campion, commented: “QStory has shown tremendous growth through strong leadership, innovative solutions and the support of committed owners and dedicated employees. I am very honoured to serve as chair of the Board. I look forward to challenging and supporting the management team, as the company consolidates its industry challenging position”.
Commenting on the new appointment, Paddy Coleman, CEO of QStory said, “Johanna brings with her a unique combination of management and investment experience. She has been a highly valued NED and advisor for 3 years. As we move ahead with our focus on operations and delivering the best possible service to our customers and value creation for all our stakeholders, she knows our business well and will continue to play a vital role in shaping our growth strategy.”
QStory, based in Guildford, Surrey, is revolutionising the way call centres manage their real time activities. QStory has created an integrated workforce engagement management (WEM) solution to compliment WFM systems and processes with an end-to-end intraday automation platform. It is engineered to improve employee engagement, deliver improved customer experience and reduce operational costs and is deployed in contact centres in the UK, Ireland, Europe, South Africa and North America.
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