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April 2018

Customer Strategy & Planning 2018

23rd April 2018
Ripon Rd
Harrogate, HG1 2HU United Kingdom
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Join us in Harrogate for The Forum’s annual Customer Strategy & Planning conference in Harrogate. Location: The Majestic Hotel, Harrogate Check out the agenda here Book your place here

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Customer Strategy & Planning 2018

24th April 2018
Ripon Rd
Harrogate, HG1 2HU United Kingdom
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Join us in Harrogate for The Forum’s annual Customer Strategy & Planning conference in Harrogate. Location: The Majestic Hotel, Harrogate Check out the agenda here 09 00 Be your personal best keynote: Clive Wilson, author and director at Primeast on how change can bring out the best in you, Patrick Coleman, CEO at QStory, Jodie Williams,…

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September 2018

£1100

Operational Effectiveness (Intra-Day) Workshop

11th September 2018 - 12th September 2018
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After last years huge success we are partnering again with The Forum Sign up now to learn the skills on how to effectively manage your real-time activities

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October 2018

Webinar: Driving Employee Engagement with Agents and the Importance of Making Our Staff Feel Valued

4th October 2018 @ 1:00 pm - 2:00 pm
33 Ave Rd Hampton
London, London TW12 2BH United Kingdom

We’re speaking on the Contact Centre Helper’s Webinar Thursday 4 October 2018 at 13.00pm UK time Sign up now

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November 2018

£600

Gold Sponsors for The Forum National Planning Conference 21st November 2018

21st November 2018
Eastwood Hall
Nottingham, NG16 3SS United Kingdom
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Sign up now

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November 2019

National Planning Conference

6th November 2019

We’ll see you at the Forum’s upcoming National Planning, Insight and Quality conference.

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