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Customer Strategy & Planning 2020This event has been postponed, see more information here. This event will now be held on 28th & 29th September at the Grand Hotel in Newcastle.

The QStory team are so excited to return to the Customer Strategy & Planning 2020 as silver sponsors!

Theme: 2020 Vision

Designed specifically for Planning, Insight and Quality & Customer Experience Professionals. Learn first-hand from practitioners and business leaders who are delivering successful change. Bring new ideas and techniques back into your organisation.

  • Established and high-profile speakers, many of whom have never spoken for us before.
  • Great ways to benchmark, develop new ideas and network with fellow professionals.
  • Inspiring case studies from key brands, in different sectors and type of organisation.
  • Focused discussions and presentations, plus the chance to try new L&D modules.

For 2020, the best practice theme is: 2020 Vision. This refers to the clarity and sharpness of vision required to purposely move forward towards your targets, goals and dreams.  By looking back, we can recognising the benefit of our fluid thinking over the past 20-years and crystallise our knowledge of best practice and standards now, as then we look ahead to the challenges and changes we will face over the coming decades.

To find out more about the event go here.
Can’t wait until the event? Contact us here.
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