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Join us in Harrogate for The Forum’s annual Customer Strategy & Planning conference in Harrogate.

Location: The Majestic Hotel, Harrogate

Check out the agenda here

09 00 Be your personal best keynote: Clive Wilson, author and director at Primeast on how change can bring out the best in you, Patrick Coleman, CEO at QStory, Jodie Williams, Diversity Consultant at Yorkshire Water and The Forum’s Chair and Founder, Paul Smedley.

12 30 Technology Showcase: How Intraday Automation is raising the performance in UK Contact Centres. With QStory

Book your place here